OUR FLAGSHIP MEMBER PROGRAM
"I just don't know where to start"
We understand that feeling...That "where do I turn for help because I'm just overwhelmed and don't feel like I'm getting anywhere". We've been there.
But we turned it around by finding ourselves a coach.
Because anyone who got great at anything got a coach. We're yours.
DOES THIS SOUND FAMILIAR?
- your "to-do" list is too long
- not making the money you're worth
- holidays and events sneak up on you
- not sure how to start a hiring process
- customer service just isn't the same
- you feel your branding is boring
- you need new/more customers
- you look around the store and it just feels "flat"
- you're not sure how to be an effective leader
- your website isn't working like you need it to
- you feel overwhelmed, isolated and alone
WOULDN'T YOU RATHER...
- identify problem areas you need help with
- earning more than you thought was possible
- create/implement strategic plans & processes
- hire and build a team that fits what you need
- train your policies with a purpose
- build your branding message so it aligns with your store
- create connections to your customers
- redefine your vision for your store
- build leadership skills to empower your team
- create a website that pays for itself
- belong to a resale store owner community that cares & helps each other
At Next Level Resale, we know there are 5 keys to hitting your success and our Membership Program will get you there
the mindset in knowing you can bring your resale business up to another level of success
the information from a team of resale professionals dedicated to helping you grow
the trainings broken down into short videos that allow you to see how they work for you
the processes to plan and execute proven strategies to streamline all areas of your store
the community of industry store owners to connect with & learn from
START WHERE YOU ARE...
YOU DETERMINE YOUR LEVEL...it's your starting point
At Next Level Resale, we get that everyone is in a different stage of their business. As we create this community, no one should ever feel left behind. That's why there are three different levels: Crusader, Gladiator & Knight. By taking an assessment quiz, you'll be able to see where you land and which level will be the best fit for you.
Here's the deal: if you aren't comfortable in the level you are in, you can change it! We all have times when we know we can take on even more or when we need to hit the brakes. That's the beauty of this program. You can reach out to us and we can have a conversation about what's going on and how to make this work best for YOU!
As a CRUSADER, you’re given a sword. A sword of understanding, so to speak. It’s where you discover you spend most of your time just handling all that comes up during the day and not working on what’s necessary to grow your business. The battles of the day are still just yours to fight, and that’s no longer good enough - you know there is more out there for you. Right here is where CRUSADERS realize a guide is needed to help you move yourself, your team and your business to the Next Level in Resale
GLADIATORS have progressed in the fight enough to not only have a sword to defend, but also a shield to protect. Having this additional tool allows you to start putting systems into place so you can deflect and/or fight off some of the battles that advance every day as you work. As a GLADIATOR, you realize your days are spent partly working on and partly working in your business but you still need more guidance and training to move up to the Next Level in Resale
Fighting intensely as a KNIGHT, you now have the full set of armor to deal with all that arises within your business. No longer tethered by battles of the day or creating processes to make your store run smoothly, you’ve discovered there is more ahead and you can't wait to get there. KNIGHTS use the tools you’ve learned to get through anything that is thrown into the arena of your life while still understanding more work is ahead to take it even higher and advance to the Next Level in Resale
We all had a starting position in the resale industry. Our Reasons. Our Goals.
That's the great part about this Next Level Membership Program - we are all starting right where we are today. Some of us are brand new to the business while others have been in for a very long time. And a large majority sit somewhere in the middle - isn't that exciting?
WE ALL START SOMEWHERE.
WHAT'S IT GOING TO TAKE?
Set aside about 30-60 minutes a week to learn, develop and build your community
Use the app to listen to the quick, but topic-focused trainings on the go
Join the Zoom trainings live or listen when it fits into your schedule
Actively participate in your community by joining in on the discussions
HERE'S THE DEAL...
WE DON'T BELIEVE IN A COOKIE-CUTTER APPROACH. WE KNOW THIS ISN'T A ONE-SIZE FITS MOST INDUSTRY. AND WE KNOW WE ALL WORK AT THINGS AT OUR OWN PACE. THAT'S WHY WE CREATED THIS PROGRAM THAT MEETS YOU RIGHT WHERE YOU ARE TODAY AND GUIDES YOU TO TOMORROW.
THERE'S MORE TO YOU THAN JUST YOUR BUSINESS
Fulfill your dreams and reach big goals with Next Level Resale. Sure, we know you want a successful business, but what's your vision? What does success look like for you? Heck, right now you may not even know that yet. WE GET IT! But only you can make that decision so we are here to walk with you and help you find the answers. And when you do, we are here to guide you down your path.
It all starts with your mental attitude or inclination. At NLR, we understand one of the biggest areas that hold business owners back is just that - their mindset.
We are here to work with you and guide you because we know a shift forward in your thinking means taking your store to another level because there's a power that builds up. And as it does, you become a true force of nature.
A MAGNIFICENT MINDSET STARTS HERE
THERE'S MORE TO YOUR TEAM THAN JUST A BODY THAT SHOWED UP
Here's a realization: Your employees are not you. They can't do and think the way you do and they definitely cannot read your mind. But you can create an AHmazing team that really understands your expectations and can implement your processes as you need them to.
It all starts with hiring the right team member for the position and then leading them into their excellence through education and training. We know you can take a step forward in your business when you become a leader who works to empower your employees while giving them permission to be themselves.
When your employees have your vision at heart and they keep coming back to What Would My Customers Want (WWMCW), they will do far more than just be successful for you, they will create their own life of excellence all around.
THRIVING & TALENTED TEAM TOPICS
THERE'S MORE TO YOUR BUSINESS THAN THE WALLS HOLDING IT UP
There's that old phrase of "working on your business instead of in your business" that gets tossed around a bunch. That's what owners are told to strive for all the time. And that's a great goal, but sometimes it can be a lot of fun to work IN it, so we aren't going to tell you that you shouldn't do it. And, you have to work it to understand all the moving parts and how they are working (or not working) together.
Doing "all the things" can get tough and we know that so well because we used to do the same things. Once we dived into why we did it all, we realized that part of it was that we didn't have a system. By developing and implementing procedures that set our expectations, the how-tos and what success looked like, our stores ran better. There was less chaos, less unknown and less flying by the seat of our pants.
It all starts with creating a plan for your store using proven techniques and methods. As you go through the process, your NLR team and your community will be right there with you to guide you through all the "does this make sense?' moments to create a business that works for you.
YOUR BUSINESS BUILDING BLUEPRINT TOPICS
We'll focus on a wide variety of aspects to help you level up your business. Topics such as hiring, training, branding, mindsets and so much more! Each one is geared to help you go to the Next Level-PLUS it is searchable by a word/phrase!
Each training topic (module) will have downloadable, easy-to-follow worksheets and/or checklists so you can focus on how YOU run YOUR store. These sheets will help you create actionable plans to take your store to the Next Level
The NLR Success Path is filled with additional resources you can start using as soon as you join. These quick bites of information won't overload you and are there for you to reference back to as you are taking the step to go to the Next Level
SOCIAL MEDIA GRAPHICS
Over 500 Graphics to use for your social media or emails to help you spur ideas when you need them. Mix them in with your daily product posts to build relationships & engagement needed to take your social media to the Next Level
Building a group of fellow resale store owners to learn from, share with and work through new ideas is a key component to your success. That's why cultivating relationships is necessary to take the entire community to the Next Level
Q & A SESSIONS
Using interactive sessions to ask & answer questions on the different topics can help clarify and spark new conversations & ideas. We'll use a "face-to-face" platform to provide clear answers on resale challenges to take you to the Next Level
BUT WAIT...there's more!
All members of our Next Level Resale Membership Program (regardless of level) have an Accountability Coach. Someone who cheers you on as you celebrate your wins and someone you can vent to when things just aren't going your way. Just tell her what you're working on and the steps along the way and she'll guide you to your success.
That's one of the perks of Next Level! No secret cost. It's included!
TRY IT OUT
Here's a sample of a worksheet from one of our Hiring Modules about creating job descriptions.
A new lesson focused on important store topics drops each week into the program and there are tons of available content in the course library.
DOWNLOAD HIRING MODULE WORKSHEET
I haven't open my store yet - is this right for me?
I have been in the resale business for years - how is this going to help me?
I'm doing well - making money & everything is great! Why do I need this?
How will course materials be delivered? How do I watch the videos?
How long do I have access to the information?
What if I get stuck on something & need more help?
How can I find something I know I saw in a training but it was months ago?
Julie @ Repeat Street
LOVE the Membership Program!
Not only is it set up so easy for me to navigate through, but the modules have been incredible! I just finished the Hiring lessons and I learned so many things to do/not do during the process. I also love having an online policy manual for my new (and old) employees - it made it so easy to train.
This program ROCKS!