We Are Your Consignment Coaches

NICE TO MEET YOU

We're Angie & Neil...Let Us Introduce Ourselves

Next Level Resale Co-Founder, Angie Houloose, is a creative strategist who blends design, customer psychology, and strategy to craft unforgettable resale shop experiences. Her gifts center on the creative and aesthetic side of resale. She focuses on understanding customer behavior, crafting dynamic store environments, and creating experiences that turn casual shoppers into loyal, raving fans. From organizational writing and graphic design to unique window displays and thoughtfully curated interiors, Angie knows how to transform a consignment shop into a true community favorite.

Her background is as unique as her approach. Before opening her award-winning store, Absolutely Her Women’s Consignment in Papillion, Nebraska, Angie knew nothing about consignment. She openly shares this fact because it proves how much you can learn in a short time with the right guidance. Guided by her mantra, “Knowledge is the enemy of fear,” Angie mastered the resale world and then expanded her reach as a coach and mentor through The Consignment Consultant and her membership program, MOMENTUM.

Angie also draws from her past as a 911 Training Manager, where she honed her ability to combine logical, step-by-step consignment policies with the creative flair of retail design. This blend of structure and creativity allows her to help shop owners create stores that are both operationally efficient and delightfully inspiring.

Her impact continues to grow through Next Level Resale, where she leverages her national certifications in Coach Builder’s Unreasonable Hospitality and Flight Plan to help store owners elevate customer experiences beyond the expected.

Angie works in partnership with Neil Abramson of ECI Stores in Leominster, Massachusetts, known as the “Numbers Guy with the Pink Calculator.” Neil is the analytical powerhouse of the partnership, with more than 30 years of retail operations expertise and over 20 years in resale strategy. He specializes in consignment financial analytics, resale store operations, and human resources. His well-known saying, “Numbers don’t lie,” reflects his data-driven approach to helping store owners understand and improve their businesses.

Neil has spearheaded multiple stores, including Cutie Patuties, New England’s largest children’s consignment store. He also revolutionized operations by launching one of the first resale off-site processing centers. Alongside his wife and business partner Cassandra, he has owned and operated ECI Stores since 1998. Neil served on the board of the National Association of Resale Professionals (NARTS) from 2013 to 2023 and continues to advocate for small businesses through the National Retail Federation, the Retail Association of Massachusetts, and the North Central Massachusetts Chamber of Commerce.

Together, Angie and Neil balance each other perfectly. Angie brings creativity, design expertise, and operational customer experience strategy. Neil brings mastery of numbers, analytics, and operations. As active members and regular presenters in the resale industry, they bring a full spectrum of knowledge to help store owners address every aspect of their business, from store design and merchandising to financial systems and operational efficiency.

Their shared mission is simple. They help resale store owners create thriving, profitable businesses while building meaningful connections with their customers and communities.

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