Master Your Intake Process

The guide is a professional tool designed to help consignment store owners set clear, consistent standards for what items to accept. With over 200+ pages (or use the quick-start guide), it covers everything from clothing and furniture to toys and sporting goods, helping you make confident intake decisions that protect your time, space, and profits.

This guide is ideal for both new and established store owners, intake team members, and even consignors who want to understand what’s expected. Whether you're starting from scratch or refining your process, this guide provides structure, clarity, and a simple way to explain your standards to others.

Even experienced store owners can struggle with consistency—especially when training staff or handling high intake volume. This guide eliminates guesswork, ensures fair and professional standards, and helps you clearly communicate expectations to consignors so you don’t waste space on unsellable items.

No, this guide is not a legal contract. It works alongside your consignment agreement to explain how you evaluate items and why certain items are accepted or declined. It creates transparency and builds trust by showing consignors that your intake process is thoughtful, consistent, and customer-focused.

This guide is intended for use in your store only. It’s a proprietary resource developed on industry best practices to help you define your intake process and train your team. While we encourage collaboration within the resale community, please direct others to purchase or request their own copy to ensure fairness and proper use.

No. This guide is not legal advice, nor does it guarantee sales or success. It is a strategic intake resource based on industry experience and best practices. Always consult a qualified attorney when drafting consignment contracts or making legal decisions for your business. This guide is meant to support, not replace, professional advice.